Customer Service Representative Community, Social Services & Nonprofit - Jeannette, PA at Geebo

Customer Service Representative

2.
5 Jeannette, PA Jeannette, PA Full-time Full-time $15 an hour $15 an hour Since 1986 Westmoreland Medial Equipment Company (WME) has been dedicated to meeting the Durable Medical Equipment needs to the patients of Western Pennsylvania.
Operating in nine counties, WME provides life-sustaining equipment to its patients, including but not limited to oxygen equipment and supplies, wheelchairs, and hospital beds.
Westmoreland Medical Equipment Company is a family-owned and operated company with its headquarters located in Jeannette, Pennsylvania.
Its staff is committed to ensuring each order is completed with efficiency and compassion for our patients.
We take great care in providing our services to our vulnerable population and are proud of the work we do.
The Customer Service Representative is an integral part of the office staff whose primary responsibility is to provide exemplary customer service while maintaining accurate documentation.
Responsibilities include:
Handles telephone calls, distributes and documents the information appropriately Receives incoming orders for equipment and documents accordingly as well as contacting appropriate field personnel Updates and maintains patient and equipment records using sales order database system Communicates with referral sources on an ongoing basis Filing of billing and clinical information Performs other duties as assigned Required
Qualifications:
High School Diploma/GED Experience in customer service Experience in an office setting Must be vaccinated against COVID-19 Ability to work in a fast-paced environment Preferred
Qualifications:
Experience in medical billing and/or healthcare Experience in sales order intake and distribution Note that there is a company-wide ban on smoking.
Work hours are from 8am to 5pm with one hour for lunch.
Job Type:
Full-time Pay:
$15.
00 per hour
Benefits:
401(k) matching On-the-job training Paid time off Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Jeannette, PA 15644:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you vaccinated against COVID-19? Are you able to pass a background check? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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